Macmillan Meeter and Greeter

Including patients from the rest of Cambridgeshire, Essex, Suffolk, Norfolk, Bedfordshire, Hertfordshire and Lincolnshire. Patients attending Oncology & Haematology Outpatients may need to see various specialities and clinical staff and may spend all day within the unit. The majority of our patients visit our clinic at regular intervals over a period of time. As a volunteer, you may be the first person that patients, carers and families meet on arrival to the unit. We want them to feel welcomed, supported and comfortable, and your role will support this goal. After training, the volunteer will support visitors find out where they need to be, whether booking into clinic, guiding them to the Day Unit, Radiotherapy, to other patient support services within the Trust, and supporting with Transport. Volunteers circulate around both the Oncology & Haematology and Radiotherapy waiting areas, checking in with patients to make sure they have everything they need.

In quieter moments, you might simply “hold the space”, helping to create a welcoming and supportive environment, by being quietly visible, being there when needed, and stepping back when not. At other times, you might sit with patients who are waiting, providing them with a listening ear and helping to ensure their well-being. Some patients may want to talk about their experiences. There is a Quiet Room available in the Day Unit and also the Macmillan Cancer Information & Support Service situated near the waiting area. Volunteers also work alongside other members of the Cancer Division Volunteer Team who are contributing to making Oncology & Haematology Outpatients a welcoming and supportive environment for cancer patients, their carers and families. The patient ages range from young adults to older people.

Times: Various

Could you help?

Our volunteers make a real difference to patients and staff.

Volunteering opportunities

Exciting volunteering roles available now.

 
Together - Safe, kind, Excellent